Your Privacy Is Our Priority

1 Introduction and Scope

Welcome to the 7u7775 platform. This privacy policy ("Policy") applies to the 7u7775 website, mobile version, and all related services. By using our services, you consent to the terms of this policy.

We believe you should have full control over your personal information. That is why 7u7775 is committed to being transparent about what information we collect, why we collect it, and how it is used.

This policy is consistent with applicable data protection laws and regulations in Bangladesh. If you disagree with any part of this policy, please contact us before using our services.

2 Types of Information Collected

7u7775 may collect the following types of personal information:

Identity Information

• Full name and username
• Date of birth (for age verification)
• National ID number or passport number (during the KYC process)
• Current address

Contact Information

• Email address
• Mobile number (number linked to bKash / Nagad / Rocket / Upay)

Financial Information

• Mobile banking account number (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal transaction history
• Wallet balance and bonus points information

Gaming Activity Information

• Game play history and betting records
• Win and loss information and statistics
• Duration of activity on the platform
• Preferred game categories

Technical Information

• IP address
• Browser and device type
• Operating system
• Login time and session data

3 How We Collect Information

7u7775 collects your information in several ways:

Direct Collection

When you register on our platform, log in, make a deposit or withdrawal, or contact our support team, you provide your information directly. This information is collected with your consent.

Automatic Collection

When you visit our website or play games, certain technical information (such as cookies and log files) is collected automatically. This information is used to improve our service quality, ensure security, and personalise your experience.

Verification Process (KYC)

To maintain financial security and comply with applicable regulations in Bangladesh, we may collect identity verification documents through the "Know Your Customer" (KYC) process. This may include a copy of your national ID or equivalent document.

4 Purpose of Using Information

7u7775 uses collected information only for the following purposes:

• Account Management: Creating, verifying, and keeping your account secure.
• Transaction Processing: Safely completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Service Improvement: Enhancing the gaming experience and platform performance.
• Customer Support: Resolving your questions, complaints, and requests promptly.
• Fraud Prevention: Detecting and preventing unauthorised transactions, money laundering, and other fraudulent activity.
• Promotional Communications: Sending relevant bonus offers and updates if you have given your consent.
• Legal Obligations: Complying with applicable laws and regulations.
• Analytics and Statistics: Analysing anonymised data to evaluate and improve service quality.

We never sell your personal information to third parties for commercial purposes.

5 Data Storage and Security

7u7775 has implemented industry-standard technical and organisational measures to ensure the security of your information:

Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption technology. This means all data exchanged between your browser and our servers is fully encrypted. Third parties cannot read or alter this information.

Access Control

Only authorised staff can access your personal information, and they are granted access only to the information necessary for their role. All staff are contractually bound to comply with the data privacy policy.

Data Retention Period

We retain your information only for as long as necessary or legally required. Even after an account is closed, financial transaction records may be retained for a specified period in accordance with applicable regulations.

Security Monitoring

Our security team monitors systems 24/7, and immediate action is taken if any unusual activity is detected. In the event of a data breach, affected users will be notified in accordance with applicable law.

6 Sharing Information with Third Parties

7u7775 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

Payment Processors

Only the financial information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment provider. This information is not used for any purpose other than transaction verification.

Game Software Providers

Minimum necessary information may be shared with game providers such as Pragmatic Play, Evolution Gaming, and Spribe for the purpose of operating gaming activity. These providers follow their own privacy policies.

Legal Requirements

If disclosure of information is legally required under a court order, a lawful request from a government body, or applicable law, it will be made. In such cases, we always aim to provide only the minimum information necessary.

Technology Service Providers

We work with trusted technology partners for server hosting, cybersecurity, and analytics services. These partners operate under our instructions and may not use your information for their own purposes.

7 Cookies and Tracking Technologies

7u7775 uses cookies and similar tracking technologies to improve your browsing experience.

Types of Cookies

• Essential Cookies: Essential for the website to function correctly. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Help improve service quality by analysing user behaviour.
• Security Cookies: Used for fraud detection and account protection.

Cookie Control

You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may cause some features of our platform to not function correctly.

8 User Rights

As a 7u7775 user, you have the following rights regarding your own information:

• Right to Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you have the right to request that your information be deleted, although this may not be possible where legal obligations apply.
• Right to Object to Processing: You have the right to object to your information being used for marketing or promotional purposes.
• Right to Portability: You can request certain information in a structured format.
• Right to Withdraw Consent: You can withdraw your permission for consent-based processing of your information at any time.

To exercise any of the above rights, contact our support team via live chat or email. We are committed to responding to your request within a maximum of 30 days.

9 Protection of Minors

7u7775 strictly follows a 21+ age policy. Our services are for individuals aged 21 and above only.

We do not knowingly collect or store personal information from anyone under the age of 21. Age verification measures are in place during the registration process. If information belonging to a minor is found in our system, we will immediately close that account and delete the relevant information.

If you believe that a minor known to you has created an account on our platform, please notify our support team immediately.

10 Policy Changes

7u7775 reserves the right to update this privacy policy from time to time. You will be informed of changes in the following ways:

• The updated policy will be published on this page and the "Last Updated" date will change.
• For significant changes, a notification may be sent to your registered email address.
• If you continue using our services after the updated policy is published, you will be considered to have accepted the revised policy.

We therefore recommend that you visit this page regularly and keep yourself informed of any changes.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our dedicated privacy team will review your request promptly.

We generally respond to privacy-related requests within 30 business days. For urgent matters, please use live chat.